Shipping policy

Shipping & Delivery Policy

Effective Date: 5 October 2026
Website: https://classytrendz.in

At Classy Trendz, we aim to provide a smooth and reliable delivery experience for all our customers. This Shipping & Delivery Policy explains how orders are processed and delivered.

1. Delivery Locations

Classy Trendz currently provides delivery within India only.

Delivery availability may depend on the customer's PIN code and the availability of our logistics partners.

2. Order Processing

Orders are processed after successful order placement and confirmation.

For prepaid orders, processing may begin after successful payment confirmation.

For Cash on Delivery (COD) orders, Classy Trendz may contact the customer to verify the order before dispatch.

Processing time may vary depending on:

  • Product availability
  • Order volume
  • Verification requirements
  • Holidays or weekends
  • Logistics conditions

3. Delivery Time

The estimated delivery time may vary depending on the customer's location, PIN code, product availability, and courier/logistics partner.

Any delivery timeline displayed on the website or communicated to the customer is an estimated timeframe and not a guaranteed delivery date.

Unexpected delays may occur due to circumstances beyond our reasonable control.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout or communicated to the customer before order confirmation.

Shipping charges may vary depending on the product, order value, delivery location, or applicable promotional offer.

5. Order Tracking

Where tracking information is available, customers may receive tracking details through the contact information provided during checkout.

Customers can use the tracking information provided by the applicable logistics partner to check the status of their shipment.

6. Delivery Attempts

The courier or logistics partner may make delivery attempts at the address provided by the customer.

Customers should ensure that the delivery address, mobile number, and other contact details provided during checkout are accurate.

If a delivery cannot be completed because of an incorrect address, unavailable recipient, incorrect phone number, or repeated failed delivery attempts, the shipment may be returned to the sender.

7. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address, including:

  • Full name
  • House/Building number
  • Street/Area
  • City/Town
  • State
  • PIN code
  • Valid phone number

Classy Trendz may not be responsible for delivery failures caused by incorrect or incomplete information provided by the customer.

Additional shipping or re-delivery charges may apply where applicable.

8. Delayed Delivery

Delivery may be delayed due to circumstances including:

  • Courier or logistics disruptions
  • Weather conditions
  • Natural events
  • Public holidays
  • Transportation issues
  • High order volumes
  • Incorrect or incomplete address information
  • Other circumstances beyond our reasonable control

If a shipment is delayed, customers may contact us for assistance with the available tracking information.

9. Damaged Package or Product

If you receive a package that appears visibly damaged, please contact Classy Trendz as soon as possible.

If the product inside the package is damaged, defective, or incorrect, please contact us with:

  • Order number
  • Customer name
  • Contact number
  • Photographs of the package
  • Photographs/videos of the product
  • Description of the issue

Please retain the original packaging until the issue has been reviewed.

The request will be handled according to our Return, Refund & Cancellation Policy.

10. Wrong Product Received

If you receive a product different from the one you ordered, please contact us as soon as possible with the relevant order details and supporting photographs/videos.

After verification, Classy Trendz may arrange an appropriate replacement, return, or refund in accordance with the applicable policy.

11. Cash on Delivery (COD)

Cash on Delivery is available only on selected products and eligible delivery locations.

COD availability may depend on:

  • Product
  • PIN code
  • Order value
  • Courier availability
  • Other applicable eligibility conditions

Classy Trendz may contact customers to verify COD orders before dispatch.

Repeated refusal or non-acceptance of COD shipments may affect COD availability for future orders.

12. Delivery Refusal

Customers are requested not to refuse a shipment without first contacting Classy Trendz if there is an issue with the order.

For returns, refunds, or order-related problems, please contact our support team so that the appropriate process can be followed.

13. Multiple Products in One Order

If an order contains multiple products, the products may be shipped together or separately depending on product availability, fulfilment arrangements, and logistics.

Customers may therefore receive separate shipments for products purchased in the same order.

14. Product-Specific Delivery Conditions

Certain products may have specific shipping or delivery conditions.

Where applicable, such conditions will be displayed on the relevant product page or communicated to the customer before or after placing the order.

15. Delivery to Remote or Restricted Locations

Some PIN codes may have limited or unavailable delivery services.

If delivery is not possible to the address provided, Classy Trendz may contact the customer regarding available options or cancel the affected order where necessary.

For eligible prepaid orders cancelled due to delivery unavailability, the applicable refund will be processed through the relevant payment method.

16. Contact Us

For shipping and delivery-related questions, please contact us:

Classy Trendz
Website: https://classytrendz.in
Email: classytrendz18@gmail.com
Phone/WhatsApp: +91 86394 89585
Address: Dharmavaram, Dharshimala, Ananthapur, Andhra Pradesh, India

Note: Delivery times, shipping charges, COD availability, and return conditions may vary by product and delivery location. Customers are advised to review the information provided on the relevant product page and during checkout before placing an order.