Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at classytrendz18@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at classytrendz18@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at classytrendz18@gmail.com.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at classytrendz18@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at classytrendz18@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at classytrendz18@gmail.com.
Return, Refund & Cancellation Policy
Effective Date: 5 October 2026
Website: https://classytrendz.in
At Classy Trendz, we aim to provide quality kitchen and home products. If there is an issue with your order, please contact us so that we can review and assist you.
1. Return Eligibility
A return may be considered in situations such as:
- Wrong product received
- Damaged product received
- Defective product received
- Product significantly different from the description, where applicable
Products requested for return should generally be unused and returned with original packaging, accessories and other included items, unless the product is defective or damaged.
2. Return Request
Customers should contact us within the applicable return period specified on the relevant product page or communicated by Classy Trendz after receiving the product.
Please provide:
- Order number
- Customer name
- Contact number
- Description of the issue
- Clear photographs/videos of the product and packaging, where requested
All return requests are subject to verification and approval.
3. Non-Returnable Situations
A return may not be accepted where:
- The product has been used or damaged by the customer
- The product is missing accessories or original packaging
- Damage occurred because of improper use
- The customer has changed or modified the product
- The return request is made after the applicable return period
- The product is specifically marked as non-returnable on its product page
4. Change of Mind
Returns for reasons such as "I don't like the product", "I changed my mind" or "ordered by mistake" will be accepted only if the particular product listing specifically allows such returns.
5. Damaged Product
If you receive a damaged product, please contact Classy Trendz as soon as possible after delivery.
Please retain the original product packaging until the issue has been reviewed and resolved.
Photos or videos of the product and packaging may be requested for verification.
6. Wrong Product
If you receive a product different from the product you ordered, please contact us with your order details and supporting photographs/videos.
After verification, Classy Trendz may arrange a replacement, return or refund, as applicable.
7. Refunds
If a refund is approved, the refund will normally be processed through the original payment method where technically possible.
For Cash on Delivery (COD) orders, we may request appropriate bank account or UPI details for processing an eligible refund.
The time required for the refund to appear in the customer's account may depend on the relevant payment provider or bank.
8. Return Shipping
Where the return is due to a wrong, damaged or defective product attributable to Classy Trendz or its fulfilment process, applicable return shipping arrangements will be communicated to the customer.
For other approved returns, return shipping charges may apply depending on the product and applicable return conditions.
9. Cancellation
Customers may request cancellation before the order is dispatched.
Once an order has been dispatched, cancellation may not be possible.
For COD orders, repeatedly refusing shipments or cancelling orders after dispatch without contacting customer support may affect future COD eligibility.
10. Refund for Cancelled Orders
If a prepaid order is successfully cancelled before dispatch and the cancellation qualifies for a refund, the eligible amount will be refunded through the applicable payment method.
11. Product-Specific Conditions
Certain products may have specific return, replacement or warranty conditions.
Where different conditions apply, those conditions will be displayed on the relevant product page or communicated to the customer.
12. Contact Us
For return, refund or cancellation requests, please contact us:
Classy Trendz
Website: https://classytrendz.in
Email: classytrendz18@gmail.com
Phone/WhatsApp: +91 86394 89585
Address: Dharmavaram, Dharshimala, Ananthapur, Andhra Pradesh, India
Please Note: Return, refund, cancellation and replacement requests are subject to the applicable conditions mentioned on the product page and this policy.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at classytrendz18@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at classytrendz18@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at classytrendz18@gmail.com.